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COVID-19 Fighting - SYNTEC offers free remote support services!

2020-05-18 09:43:12Source:CIOE

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Free remote support By Syntec

SYNTEC Remote Support Services


Smart Service Cloud


Remote Development:

As the equipment being connected to Internet, Syntec engineers can provide online guidance to assist in the development of Macro, PLC, Processing program editing of the equipment by the customer with the help of the cloud platform.


Remote Debug:

As the equipment being connected to Internet, Syntec engineers can use the cloud platform for online monitoring and providing remote technical support when customer equipment servo debugging, processing analysis and other difficulties encountered.


Remote Diagnose:

As the equipment being connected to Internet, Syntec engineers can use the cloud platform to do remote diagnosis, remote alarming, remote operation screen checking, problem backup and upload analysis, and provide immediate solutions.



Smart Manufacturing Cloud


Remote Supervision:

As the equipment being connected to Internet, the health status of the equipment can be monitored online, and it is easy to obtain efficiency and manage the status of plant operations at any time.


Production Monitoring:

Once online, the equipment directly uploads production information, generates production reportsProduction capacity could be instantly followed.


Remote Service Solution


Only one Syntec SMB (smart box) and simply connect the SMB to the controller on the machine via a cable can enjoy the remote support services.




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